Return Policy

The e-commerce sites is an online site belonging to D&O BVBA, whose registered offices are at Lippenslaan 323 – 8300 Knokke-Heist, Belgium, company registration no.: BE0453495883

email us for returns:

Refund & Exchanges

Sergio Danielli will accept your returned merchandise, please contact us by email before you return your item(s). You can return item(s) within 14 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money. Both the returned item(s) and the packaging have to be in unused. If the package is damaged we will charge a fee of 15% of the value of the merchandise. NOTE, please be aware that we can not accept returns during sales periods.

Lost or damaged items

You understand and agree that Sergio Danielli shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Sergio Danielli will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages